Key Concepts of Good Listening Time limit: 0 Exercise Summary 0 of 1 Questions completed Questions: Information You have already completed the exercise before. Hence you can not start it again. Exercise is loading… You must sign in or sign up to start the exercise. You must first complete the following: Results Exercise complete. Results are being recorded. Results 0 of 1 Questions answered correctly Time has elapsed Categories Not categorized 0% Show Question 1 Review Answered Correct Incorrect Question 1 of 1 1. Question Match the good listening concept with its description. Sort elements Setting aside your own opinions and trying to understand his or her way of thinking and feeling. Paying attention to words, tone, and expressions that tell you how the other person is feeling. The main idea that the person is really trying to express through words or gestures. Empathy Correct Incorrect Correct answer Feeling Signals Correct Incorrect Correct answer Underlying Message Correct Incorrect Correct answer